29 May 2020
In response to feedback from services, the QA team have amended the usual PREM survey to use during COVID-19, adding two questions specific to the experience of care during Covid.
Additionally, SMS text messaging of patient experience surveys will soon be available to services in
- London Adult and Older Adult Mental Health Services
- Luton and Bedfordshire Adult and Older Adult Mental Health Services
- Newham Adult Community Health Services
- Tower Hamlets Community Health Services
The new survey is available here.