Enjoying Work

Since 2017, ELFT have run 5 cohorts of Enjoying Work. Their goal was to enhance the experience of their staff at work, so that they can better serve our communities. This work was pioneered in 2017 with a prototype learning system containing 5 teams.

We use quality improvement learning systems as opportunities to bring together teams from across the organization for a period of time around a common subject. They then meet at regular events called learning sets which give teams opportunities to explore potential solutions and share experiences so as to accelerate their testing and learning around the topic.

How we have done it

Through the five cohorts of the Enjoying Work learning system, individuals, leaders, teams and the organisation have continued to learn how to foster joyful places to work using quality improvement methods, leadership models, team building exercises and other tools and methods. We have been testing, on a larger scale, what we have learnt about measurement of staff experience, leadership behaviours for change, how to engage teams, change ideas from the IHI Framework Improving Joy in Work​ and how to do quality improvement (QI) using the ELFT QI Method and the Model for Improvement.

You can find learning materials from previous cohorts here

This is only one of many ways ELFT is trying to improve staff experience, which is at the heart of our new strategy. The evidence suggests that there is a correlation between improved staff experience and improved service user experience and outcomes. [1] Like most other things in life, ‘you cannot give what you do not have’. Here’s a short video about how we support teams to do this work:

How to get involved

We hope this inspires you to explore different approaches to work in your own teams. Why not share your own top tips for enjoying work on Twitter with the hashtag #EnjoyingWork and tag us at @ELFT_QI.

Follow how the work is progressing via this Twitter feed​.