To improve quality, we must listen to our service user voice and work together to make sure your needs are being met. We call this co-production and here’s what it can look like in practice:
- Parents, carers, and service users engage with services to collaborate on the production and delivery of projects. These projects can be Service driven or Service User driven;
- People participation is evident at all stages in service delivery;
- Collaboration is meaningful and not tokenistic; you will be assigned responsibilities and compensated for your contributions (for more information please see our Reward and Recognition Policy).