For general enquiries during office hours from Monday to Friday
Postal address:
East London NHS Foundation Trust
Robert Dolan House
Trust Headquarters
9 Alie Street,
London E1 8DE
Map Alie Street and Travel Tips
Telephone: 020 7655 4000 (switchboard)
Email: elft.communications@nhs.net
For enquiries about Bedfordshire and Luton mental health, community health and primary care services
Charter House
Alma Street
Luton
LU1 2PJ
Telephone: 01582 708999
Email: elft.communications@nhs.net
Complaints and Feedback
If you wish to make a complaint, make a suggestion or give us some feedback, please get in contact with elft.complaints@nhs.net
Information requests under the freedom of information
For information, we may hold under the Freedom of Information Act, see our online form or email elft.foi@nhs.net
Media
To contact our Media team visit our press enquiries page.
NHS 111, 'Option 2' in East London
If you need urgent mental health support, you are also able to call NHS 111 and select 'Option 2' in East London. Calls to the local crisis lines currently in place at ELFT will be diverted to the centralised 111, option 2 service, meaning that no calls will be missed.
We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our website news item.