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Urgent Mental Health Support in East London

Urgent Mental Health Support in East London

Sometimes people can be in a mental health crisis or need urgent support. It may be due to thoughts of harming themselves or others, or suicidal thoughts, or it may be that the symptoms of mental ill health are making it difficult to manage and support is needed very quickly. 

Social Worker

Are you known to us?

If you are known to a mental health team and it is Monday–Friday 9am–5pm please call that team on the usual number for support and advice. 

If you are not known to services and/ or it is out of hours, there is support available. 

Mental Health Crisis Lines

NHS 111, 'Option 2' in East London
You are able to call NHS 111 and select 'Option 2' in East London. Calls to the local crisis lines currently in place at ELFT will be diverted to the centralised 111, option 2 service, meaning that no calls will be missed.

We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our website news item.

  • If you live in City & Hackney call Free Phone 0800 073 0006
  • If you live in Newham call Free Phone 0800 073 0066
  • If you live in Tower Hamlets call Free Phone 0800 073 0003

Mind - Mind has A partnership of 17 local orgs working across London's boroughs supporting people to live well, feel valued and fulfilled.

Samaritans (available 24hrs a day)
Tel: 116 123

East London Crisis Cafés
 

  • Newham Together Cafe - Stratford Advice Arcade, 107-109 The Grove, London, E15 1HPT (Monday - Friday: 5pm to 9pm, Weekends and Bank Holidays, 3pm to 9pm) Tel: 07511082293
  • Tower Hamlets Together Cafe - 86 Old Montague Street, Whitechapel, London, E1 5NN (Monday - Thursday: 5pm to 9pm, Saturday, Sunday and Bank Holidays: 12pm to 9pm)

 

  • City & Hackney Together Cafe - The Raybould Centre, City and Hackney Centre for Mental Health, London, E9 6SR (Monday - Friday 6pm - 9pm, 12pm - 4pm at weekends)

​​​​​​If you would like further information about Crisis Cafés, please contact them on: 

City & Hackney Crisis Cafe
e: elft.crisiscafe2@nhs.net
t: 07393 762 366

Newham Crisis Cafe
e: Nh.togethercafe@nhs.net
t: 08081 968 710

 

Tower Hamlets Crisis Cafe
e: Th.togethercafe@nhs.net 
t: 0808 196 2130/078 2678 055

For emergencies only

Please only attend the Emergency Department at the local hospital if there are also concerns about your physical health or if you have been advised to attend by the crisis team, crisis line, or emergency services, or if there is an immediate risk to your life.