Freedom to Speak Up: Raising Concerns

It is important that the Trust always provides the best patient care and in the safest way.

We strongly encourage our staff and anyone who works with us to share any concerns they have in the course of their work.

Don't assume that the Trust knows that something is awry or that someone else will raise the issue. We would prefer to simply know about an issue so that we can look into it.

Speak to Someone

Issues can be raised with a line manager, a department or service lead, a consultant, a clinical director, or an educational supervisor. Often, they can address the issue to resolve the concern quite quickly.

Where this is not possible, or if the issue has been raised but there has not been any obvious improvement or there has been no feedback, you will need to contact our Freedom to Speak Up Guardian for support.

All trusts have a Freedom to Speak up Guardian. This is someone who you can speak to in confidence to share your concern.

Email

Email the FTSU confidential inbox: elft.freedomtospeakup@nhs.net

Telephone

Call the Trust's FTSU Guardian directly on 07436 027388

Online Form

You can complete our online FTSU form

Before submitting the form, take a moment to review the information you have provided to ensure you are satisfied with the content. You can also save the progress of your referral and complete/submit it later. All referrals will be treated in the strictest confidence.

In Writing

You can also write to the Freedom to Speak Up Guardian

c/o East London NHS Foundation Trust
Robert Dolan House
Trust Headquarters
9 Alie Street
London
E1 8DE

This presentation from the National Guardian’s Office (NGO) provides clear messages about speaking up and explains the Freedom to Speak Up Guardian role in supporting colleagues with speaking up.

Documents

Freedom to Speak Up - Raising Concerns & Whistleblowing Policy

Download