From 18 January 2024, there will be a new way to send referrals to SCYPS which will ensure that information arrives quickly and gets to the right specialist team. When referrers go to the SCYPS section on the ELFT website here, a Chatbot message will pop up inviting referrers to select the specific SCYPS team they wish to refer to. They then need to complete the information fields as usual and then press 'Send' to submit it.
Sarah Skeels, General Manager for the SCYPS service said, "This new option will mean that information will no longer have to go through a central filtering process but will go straight to the team that the child or young person requires. It will speed things up and mean that the family will be in contact with the service in a more timely way. It will also mean that our service will get the key information that they need from the very start."
Referrers can select one of the following teams using the Chatbot:
- Speech and Language Therapy
- Occupational Therapy
- Physiotherapy
- Children's Community Nursing Service
- Paediatricians
- Autism Diagnostic Service
- Dietetics
Anyone unsure of the service they want to refer to or who need advice on a patient's specialist need, can email: elft.scyps@nhs.net for more help.
About SCYPS
The SCYPS team provides a wide range of health services for children and young people who are registered with a Newham GP and aged up to 18 years old. They provide support and therapy interventions to children with a physical health condition, development issues, disabilities or those who need end of life care at home. They provide support, education and guidance to parents, guardians and carers.