They and seven other teams and services are now vying to be crowned the winners of the Nursing in Mental Health award for the Nursing Times awards 2022 celebrations.
The judges will announce the winners at the ceremony in October.
The multi-disciplinary team entry made it through for their work to ensure that patients receive care underpinned by trauma-informed care principles.
This meant exploring staff and inpatient dynamics with honest conversations so as to evolve a psychologically safe culture and more equitable healthcare.
The team used Quality Improvement methods to achieve their aims.
Aims were set to improve both staff and service user satisfaction, improve access to physical health care and to reduce racist incidents on the wards.
Service users reported that by working together with staff in this way they felt an improved sense of shared purpose. One service user said:
“We are more involved with the care we receive; this helps to improve the environment.”
On making it through to the finals, Elizabeth Hearn, Modern Matron on Bow Ward and Project Lead said:
“We are all really delighted that Bow Ward has been recognised for the work that has been done.
“The sense of shared purpose has really inspired everyone – both staff and service users.
Service users have enjoyed learning about QI methods and knowing that their opinions and voices are valued. We have seen real and sustained improvements in care, and are looking forward to the next steps in our QI journey.”
Click here to find out more about the Nursing Times Awards 2022.