A newly published article in the Microsoft Customer Stories series focuses on ELFT’s use of data technology to improve service user and staff experience.
ELFT Chief Quality Officer Dr. Amar Shah and Associate Director for Business Intelligence, Thomas Nicholas, alongside a range of clinicians, talk about how the systems have helped revolutionise the way staff collect, store and use data.
ELFT’s Strategic Lead for Information Analytics, Mohammad Forid Alom explains how staff feedback originally started the process of investing in technology that would allow them to have a single place where all data can be accessed.
Borough Lead Nurse Rebecca Lingard and Clinical Practice Lead Alice Jefferson-Perry both explain how the innovative systems work to reduce cumbersome data requests and have allowed staff to reduce their workload in terms of audits, releasing them to use this time to deliver care instead.
Modern Matron Samson Uwimana describes how ease of access to data in day-to-day tasks and for training has been improved.
The Trust’s Informatics team recently won the Royal Statistical Society’s Florence Nightingale Excellence in Analytics 2022 award for their pioneering work.
Commenting on the close up on ELFT for the Microsoft Customer Stories series, Dr Amar Shah said:
“Finding ways to improve and enhance the experience of our service users, and to ensure that our staff can provide the optimum in care is at the heart of ELFT’s vision for the future.
“Making sure we can utilise the best in technological advances is key to that.”
You can read the Microsoft Customer Stories focus on ELFT here