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GP referral

Continuing Healthcare Team - Newham

The Continuing Healthcare Team provides case management, support and training around NHS Continuing Healthcare (NHS CHC). This is in line with the National Framework for NHS Continuing Healthcare (November 2012, revised 2022). The CHC Framework applies to all Newham residents over the age of 18 years.

CHC works as part of a community team carrying out NHS Continuing Healthcare assessments and reviews of care packages, within a defined caseload of older adults within their own homes and in community Nursing care homes. CHC also monitors on-going care needs of patients ensuring referral to other agencies as appropriate. CHC works closely with the London Borough of Newham Council Adult Safeguarding Team, supporting them with the Safeguarding enquiries. We also provide feedback on the progress of care-coordinated clients in Nursing Care Homes.

Our aim is to:

  • Ensure the Continuing Healthcare assessments are completed in accordance with the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care for adults 18 years and over, registered with a Newham GP.
  • To work in partnership with patients, their carers and other health and social care professionals to ensure a high standard of care.
  • To provide a care coordination approach to the management and support of individuals who meet the eligibility for NHS Continuing Health Care (CHC).
  • To carry out reviews of the care packages. The care package reviews will be completed at 3 months and yearly thereafter, in accordance with the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care 2022.
  • Facilitate nursing home placements for patients who have met the criteria for Continuing Healthcare Eligibility and are receiving full NHS Funding.
  • Process referrals for CHC funding via the Fast-Track pathway, ensuring that patients at the end of their life receive the care and support that they need.
Address

Room CT 22, 2nd Floor
Newby Place Health and Wellbeing Centre
London
E14 0EY
United Kingdom

Contact
Paulette Douglas-Obobi CHC Team Manager 
Email address
CHC.Newham@nhs.net
Telephone number
0207 909 3805

Ensure that continuing Healthcare assessments are completed in accordance with the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care for adults 18 years and above registered with a Newham GP. 

To work in partnership with patients, their carers and other health and social care professionals to ensure a high standard of care. 

To provide a care co-ordination approach to the management and support of individuals who meet the eligibility for NHS Continuing Health Care (CHC). 

To carry out reviews of the care packages.  The care package reviews will be done at 3 months and yearly after that in accordance with the National Framework for NHS Continuing Healthcare and NHS- Funded Nursing Care 2018. 

Facilitate nursing home placements for patients who have met the NHS Continuing Healthcare Eligibility and are receiving full NHS Funding. 

Process referrals for CHC funding via the Fast-Track pathway, ensuring that patients at the end of their life receive the care and support they need.

We accept referrals from Health and Social Care staff, in Acute Hospitals, Palliative Care Teams and Social Workers for patients with a GP in Newham. Referrals should be emailed directly to CHC.Newham@nhs.net 

London Borough of Newham and in Independent Nursing Care Homes in Newham and communities outside of Newham. 

To work with us, please visit the job vacancies page.