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East London CAMHS Crisis Service

Supporting children and adolescents experiencing mental health crisis in the London Boroughs of Newham, City & Hackney and Tower Hamlets. 

The CAMHS Crisis Team provides 24-hour crisis assessment support to children and young people presenting with a mental health crisis in three East London hospitals, Newham University Hospital, Homerton University Hospital and the Royal London Hospital. 

Clinicians within the service provide crisis assessments and develop care plans to support access to the appropriate onward services. The service works closely with our hospital partners, community child and adolescent mental health services (CAMHS), intensive community care services (ICCS), inpatient services, social services, education and other agencies that are involved with a young person’s network.  

Opening hours
The service is available 24 hours a day, seven days a week.
Contact
See below
Telephone number
See below

The service is provided in A&Es and wards located across Newham University Hospital, Homerton University Hospital and Royal London Hospital acute sites. 

We do not see children or young people in a clinic setting due to the nature of support required by accessing a crisis assessment.  

NHS 111, 'Option 2' in East London
You are able to call NHS 111 and select 'Option 2' in East London. Calls to the local crisis lines currently in place at ELFT will be diverted to the centralised 111, option 2 service, meaning that no calls will be missed.

We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our website news item.

Alternatively, you can call our borough-specific 24 hour mental health crisis lines for support. The numbers are listed below: 

  • City and Hackney - 0800 073 0006 
  • Tower Hamlets - 0800 073 0003 
  • Newham - 0800 073 0066 

Additionally, we have CAMHS professionals available in three A&E hospital departments in east London 24 hours a day, seven days a week. Hospital addresses can be found below: 

  • City & Hackney – Homerton University Hospital Accident & Emergency Department Homerton Row London E9 6SR
  • Newham – Newham University Hospital Emergency Department Glen Road London E13 8SL 
  • Tower Hamlets – Royal London Hospital Emergency Department Whitechapel Road London E1 1FR 

We would recommend that in the first instance you request a referral to your community CAMHS which can be done by speaking to your GP, school or social worker. 

However, if you or someone you know is presenting as an immediate risk to themselves or others around them, we would recommend that they are supported to access a specialist crisis mental health assessment via your local A&E department. In a life-threatening emergency, call 999.