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Tower Hamlets Mental Health Liaison and Psychological Medicine

The Tower Hamlets Mental Health Liaison and Psychological Medicine (MHL) team provides a mental health assessment to people of all ages (16+) in Tower Hamlets.

The service will assess patients who attend the A&E department at the Royal London Hospital, and also provides mental health assessment to inpatients at The Royal London Hospital, Mile End Hospital or St. Bartholomew’s Hospital.

The multi-disciplinary team combines expertise in adult and older people’s mental health to provide assessment, treatment and management of mental health problems including anxiety, depression, dementia, schizophrenia and any other mental health or psychological problem experienced in a ward setting or in the A&E department.

The High Intensity User Team (HIUT) supports service users who use emergency services (A&E) more than ten times in 12 months. The team supports the wider health system in Tower Hamlets but also across a wider geographical area by providing a multidisciplinary/multiprofessional approach to complex presentations.

Postal and team base address:
3rd Floor, Tower Hamlets Town Hall
160 Whitechapel Road
London 
E1 1BJ

Address

Royal London Hospital - A&E Dept New Hospital
Stepney Way
London
E1 1BJ
United Kingdom

Opening hours
24 hour service
Telephone number
NHS 111 Mental Health Crisis Response Service: Select 'Option 2' when calling 111.

The team assesses people who attend the A&E department at the Royal London Hospital. Either people who refer themselves or referral by a GP or other concerned agencies via the triage nurse in the A&E Department.

Any health or social care professional can refer to the HIUT team. Referrals can be made to elt-tr.rlhfrequentattenders@nhs.net

RAMHP can only accept referrals from street outreach teams (SORT) and they can make referrals by telephone or email: elft.ramhp@nhs.net

People in mental health crisis should attend the Reception area in A&E.

The team will assess anyone with a mental health problem who is in crisis, including anxiety, depression, dementia, schizophrenia and any other mental health or psychological issue.

The team will see people in the A&E department who are experiencing a mental health crisis or an serious mental health episode. They will try to understand what has been happening, the cause of the deterioration, support already in place for the individual and with them, work on a plan going forward.

Additionally, the team will assess people admitted to hospital with physical health issues who may have an existing mental health issue, or be mentally unwell due to shock, trauma, distress or other causes.

People will be assessed by one of a team of mental health practitioners.