Thinking about the below areas will enable us to decide how best to help your family. It may be useful for you to have in mind some of the following questions:

• What are the current concerns or problems?
• What are the triggers for seeking help at this time?
• How long has the problem existed, how severe is it, and how does it impact on the child/young person's familty, education and work?
• What are the relevant psychosocial and family issues including who is in the family or important people in the kinship system? Who are the other agencies involved?
• What has been the response to previous attempts to help?
• Are the child/young person/family aware of and consenting to the referral? What is the family's motivation to seek help?
• Are there any identified risks?
• What continued involvement will you have with the family?
• Are there service access issues like language and disability?

• You can chat with your GP, school or Social Worker who can refer you directly to us via our referral form. You can also call us on 02074262375 and have an informal chat to think about whether we might be the right service for you.
• Secondary school-age young people can now self-refer to Tower Hamlets CAMHS directly by themselves (or their parent) calling our normal duty number on 02074262375.
• We will then arrange to complete a self-referral form with you on the phone to gather some key details and information and we will then process this as normal by our front door team.
• Please complete our online self-referral form.

Professionals can refer by completing a referral form and sending this directly to:

• elt-tr.CAMHSTowerHamletsDuty@nhs.net or to CAMHS Tower Hamlets at  18 Greatorex Street, Whitechapel, E1 5NF.
• All secondary school-age young people can now self-refer to Tower Hamlets CAMHS directly by themselves, a parent or carer. Call our normal duty number on 0207 426 2375.