• CAMHS Duty Number (9am-5pm, Monday-Friday): 0207 4262375

• Call your local NHS urgent mental health helpline (England only). To find your local number, use their search bar here.

• Childline - Confidential service for under 19 year olds (open 24/7). 

  • Call: 0800 11 11 

  • Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service. 

  • Access online message boards for shared experiences and support from other young people in similar situations 

  • Can provide a BSL interpreter if you are deaf or hearing-impaired. 

• Shout - free, 24/7 text support for young people across the UK. 

  • Text SHOUT to 85258 

For some further advice across a range of reasons that you may need support, the YoungMinds webpage has a flowchart to help. 

24/7 Emergency Care 

Tower Hamlets NHS Mental Health Crisis Line: 0800 073 0003 
Free, 24/7 phoneline that can be called by: 

• People experiencing a mental health related crisis including those known and those unknown to mental health services 

• Carers or friends and relatives of people experiencing the crisis 

• NHS 111 

• Healthcare professionals 

• Mental health and social care services 

• Other statutory bodies 

Calls are answered by qualified mental health professionals.  

NHS 111, 'Option 2' in East London
You are also able to call NHS 111 and select 'Option 2' in East London. Calls to the local crisis lines currently in place at ELFT will be diverted to the centralised 111, option 2 service, meaning that no calls will be missed.

We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our website news item.