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Please see information below for a range of useful resources and links to other local services.
Disclaimer: These are services available within Tower Hamlets. Tower Hamlets Talking Therapies does not take responsibility or liability for any direct or indirect impact as a result of seeking support from these services.
Tower Hamlets Domestic Abuse helpline
Tel: 0800 279 5434
Email: domesticviolence@towerhamlets.gov.uk
Tower Hamlets Victim Support
Tel: 020 7364 7957 or 020 8555 8254 (opening times: Mon – Fri, 9.30am – 4.30pm)
Website: www.victimsupport.org.uk
Women’s Aid & Refuge
Freephone 24 hr National domestic violence helpline:
Tel: 0808 2000 247
Website: www.womensaid.org.uk
Email: helpline@womensaid.org.uk
Refuge – For Women & Children Against Domestic Violence
Website: www.nationaldomesticviolencehelpline.org.uk or www.refuge.org.uk
Rape Crisis England and Wales
Freephone helpline: 0808 8029999
Website: www.rapecrisis.org.uk
Email: support@cambridgerapecrisis.co.uk
Survivors UK
Dedicated helpline and service for men who have been sexually violated including childhood sexual abuse and adult sexual assault / rape.
Survivors
UK Unit 1, Queen Anne Terrace
Sovereign Court
The Highway
London
1W 3HH
Helpline: 0845 122 1201 (Monday and Tuesday 7.00pm to 9.30pm, Thursday 12.00pm to 2.30pm)
Office line: 0203 5983898 (Monday to Friday, 9.30am to 4.30pm)
Website: www.survivorsuk.org
Equality and Human Rights Commission
The EHRC promotes and monitors human rights and protects, enforces and promotes equality across the country.
Fleetbank House
2-6 Salisbury Square
London EC4Y 8JX
Telephone: 020 7832 780
Fax: 020 7832 7801
Website: www.equalityhumanrights.com
Mind in Tower Hamlets and Newham (MITHN)
Open House
13 Whitethorn Street
London E3 4DA
Tel: 020 7510 1081
Fax: 020 7537 7944
Email: info@mithn.org.uk
Website: www.mithn.org.uk
London Black Women’s Project (LBWP)
661 Barking Road
Plaistow
London E13 9EX
Tel: 020 8472 0528
Chinese Mental Health Association (CMHA)
Meritage Centre
Church End
Hendon
London NW4 4JT
Tel: 020 7613 1008
Fax: 020 7739 6577
Email: info@cmha.org.uk
Website: www.cmha.org.uk
University of East London (UEL) Law Clinic
Advice on landlord and tenant disputes, employment issues, consumer transactions, contractual disputes and social security.
University Square Stratford
1 Salway Road
London E15 1NF
Tel: 020 8223 4048
Website: www.uel.ac.uk/lawclinic
Email: lawcentre@uel.ac.uk
Community Links
Advice on housing, debt, or benefit issues; Support finding a job from work placements to training courses, to advice.
105 Barking Road
Canning Town
London E16 4HQ
Tel: 020 7473 2270
Website: www.community-links.org
Tower Hamlets Advice Bureau
Address: Whitechapel CAB
32 Greatorex Street
London
E1 5NP
Website: http://www.eastendcab.org.uk
Tel: 020 7247 1050
E-mail: towerhamlets@eastendcab.org.uk (information and general enquiries)
Opening times: Mondays to Fridays from 9.30pm to 5pm (until 7pm on Tuesdays).
Older people’s services
Age UK East London
82 Russia Lane
Bethnal Green
London, E2 9LU
Tel: 020 8981 7124
Fax: 020 8980 1546
Email: info@ageukeastlondon.org.uk
Website: www.ageuk.org.uk/eastlondon
For the most up to date information regarding coronavirus please use the links below:
Public Health England | World Health Organisation | NHS
COVID-19 Support and Resources
Please find below some resources which may be of use:
Click to download our pdf containing useful advice and links.
Doing What Matters in Times of Stress (World Health Organisation)
Doing What Matters in Times of Stress: An Illustrated Guide is a stress management guide for coping with adversity. The guide aims to equip people with practical skills to help cope with stress. A few minutes each day are enough to practice the self-help techniques. The guide can be used alone or with the accompanying audio exercises.
Tower Hamlets Volunteer Centre
The Volunteer Centre Tower Hamlets (VCTH) can help you find the right volunteering opportunity for you. They recruit volunteers for a wide variety of non-profit organisations and groups in Tower Hamlets. They work with these groups and their Volunteer Co-ordinators, providing them with free information, training and advice on all aspects of volunteering. Volunteer Centre Tower Hamlets is the nationally recognised volunteer development agency for the borough of Tower Hamlets.
Tel: 07595 219603
Website: http://www.vcth.org.uk
ACAS (Advisory, Conciliation and Arbitration Service
Help and advice for employers and employees.
Tel: 08457 47 47 47
Website: www.acas.org.uk
Breathing Space
Teaches Mindfulness Based Approaches (MBAs) that help prevent relapse into depression and addiction and manage stress and anxiety.
The London Buddhist Centre
51 Roman Road
Bethnal Green
London E2 0HU
Tel: 020 8981 1225
Email: info@breathingspacelondon.org.uk
Website: www.breathingspacelondon.org.uk
Tower Hamlet’s Stop Smoking Service
Quit Right Tower Hamlets
Quit Right Tower Hamlets provide stop smoking services to all residents and people who work or study here in Tower Hamlets. They also provide culturally sensitive services for people from the Somali, South Asian and migrant communities who chew tobacco or use paan. Female advisors are available and patients can be seen one-to-one or in a group setting.
A specialist service is available for pregnant women and those with high levels of addiction who may need extra behavioural support provided in groups or individually. Clients can self-refer or be referred through their GP practice.
Health and Lifestyle Research Unit
2 Stayners Road
London
E1 4AH
Monday to Friday, 9am-5pm
Tel: 020 7882 8230 or 020 7791 1774
Email: bhnt.quitrighttowerhamlets@nhs.net
Tower Hamlets Housing Support
Go to the council website to review the best course of action for your situation.
Website: https://www.towerhamlets.gov.uk/lgnl/housing/
Street Link
You can contact Street Link if you are homeless. The details you provide are sent to the local authority or outreach service for the area in which you are in to help you to connect to support.
Website: https://www.streetlink.org.uk
East Living (East Thames Group)
Housing and support for a range of people with different needs.
East Thames Limited
29-35 West Ham Lane
Stratford
London E15 4PH
Tel: 0300 303 7333
Fax: 0208 472 8839
Website: www.east-thames.co.uk
Email: customerservices@east-thames.co.uk
Heritage Care / Community-Options
Heritage Care is a registered charity providing care and support to people with learning disabilities, mental health support needs and older people.
Connaught House
112 – 120 High Road
Loughton
Essex IG10 4HJ
Tel: 020 8502 3933
Fax: 020 8502 3543
Website: www.heritagecare.co.uk
East London Out Project (ELOP)
Offers a range of social, emotional and support services to LGBT communities
56-60 Grove Road
Walthamstow
London E17 9BN
Tel: 020 8509 3898
Website: www.elop.org
Email: info@elop.org
It is normal to experience both good days and bad days. We are aware that even after treatment there may be some days that things are more difficult. Therefore we have compiled some resources that may be helpful following treatment:
Relapse Prevention webinar
This webinar is aimed at individuals who have completed treatment and been discharged from the service over 30 days ago. It will act as a refresher of maintaining well-being. AIMS: To re-visit and reflect on treatment to encourage individuals to continue utilising the skills taught. We will also think about adjusting the relapse prevention plan create and continue to reflect on triggers and warning signs.
Downloadable resources
Relapse prevention worksheet
Self Help Leaflets
Useful Websites
Mind A-Z of Mental Health
Mind - Tips for every day living
Looking after yourself
Tower Hamlets Talking Therapies has created numerous videos to give you more information about what we offer.
Our playlist includes:
Take a look at our ‘What is..’ series below or visit our YouTube channel.
This is a community based space for adults (aged 18+) living in Tower Hamlets who are struggling with a developing mental health crisis.
The café is open for service users to drop-in, with no referral process necessary. The service intends to provide a viable alternative to attending A&E out of hours.
Service users are supported by 1:1 sessions as well as access to other activities.
https://www.elft.nhs.uk/services/tower-hamlets-together-cafe
"Depression Understood: what it's like to have depression" - a collection of people talking about their experiences of depression - https://www.youtube.com/watch?v=OJ7cf-AgLTQ
